(DDU) V17.0.3.0 hangs in safe mode

molitar · Post by **molitar** » Sun Nov 06, 2016 2:42 pm

I get rebooted to safe mode it launches and I hit clean button and its locked up. It is not working in safe mode at all.

Windows 7 64-bit

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Post by **Wagnard** » Sun Nov 06, 2016 3:39 pm

molitar wrote:I get rebooted to safe mode it launches and I hit clean button and its locked up. It is not working in safe mode at all.

Windows 7 64-bit

Can you verify if a log is produced when you exit?
Also a screen capture at were it hang would be useful.

molitar · Post by **molitar** » Sun Nov 06, 2016 7:53 pm

Hi Wagnard.

It pretty much locked up as soon as I hit the button. It even caused most of Windows itself to lock up and I had to end task to get logged out. Yes I have logs from both successful Windows Normal Mode run and the unsuccessful Safe Mode. The log file size is much smaller when it locked up with only 33KB in size while the others are well over 500 KB in size.

I have attached all the logs from the 4 runs today. 2 normals and 2 unsuccessful safe mode runs.

DDU Logs.zip

Post by **Wagnard** » Sun Nov 06, 2016 8:07 pm

molitar wrote:Hi Wagnard.

It pretty much locked up as soon as I hit the button. It even caused most of Windows itself to lock up and I had to end task to get logged out. Yes I have logs from both successful Windows Normal Mode run and the unsuccessful Safe Mode. The log file size is much smaller when it locked up with only 33KB in size while the others are well over 500 KB in size.

I have attached all the logs from the 4 runs today. 2 normals and 2 unsuccessful safe mode runs.

DDU Logs.zip

Thanks I'll check this soon.

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