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Cannot reinstall drivers

Posted: Sat May 19, 2018 8:07 am
by HollowHiki
As I had quite the bit of problems with my Nvidia Geforce 820M (sleep, GFE problems), I decided to try out DDU. Launched it up, had correct drivers downloaded. Seemed to uninstall everything just fine, but after restart when I was about to install drivers, it could not find any compatible gpus.

Then I started running through all kinds of fixes.
  • Earlier drivers do not work. None (due to gpu not being found).
  • Microsoft update cannot find updates to "3D Video Controller". Uninstalling it does nothing, it just re-appears.
  • System restore is also out, since for some reason, there are no restore points.
At this point, I have no idea what to do. I'm out of opinions and in dire need of help.

(Did not run DDU in safe-mode.)

Laptop: Dell Inspiron 15 (3542)
Windows 8.1 (re-installed in normal bios instead of UEFI)
RAM: 4GB
Dedicated GPU: Nvidia Geforce 820M

Re: Cannot reinstall drivers

Posted: Sun May 20, 2018 1:35 am
by Wagnard
HollowHiki wrote: Sat May 19, 2018 8:07 am As I had quite the bit of problems with my Nvidia Geforce 820M (sleep, GFE problems), I decided to try out DDU. Launched it up, had correct drivers downloaded. Seemed to uninstall everything just fine, but after restart when I was about to install drivers, it could not find any compatible gpus.

Then I started running through all kinds of fixes.
  • Earlier drivers do not work. None (due to gpu not being found).
  • Microsoft update cannot find updates to "3D Video Controller". Uninstalling it does nothing, it just re-appears.
  • System restore is also out, since for some reason, there are no restore points.
At this point, I have no idea what to do. I'm out of opinions and in dire need of help.

(Did not run DDU in safe-mode.)

Laptop: Dell Inspiron 15 (3542)
Windows 8.1 (re-installed in normal bios instead of UEFI)
RAM: 4GB
Dedicated GPU: Nvidia Geforce 820M
HI and welcome.
Can you please send me your DDU logs (located within the DDU folder) to [email protected]
Also, what is the driver installer name that you are using? (full name)

Re: Cannot reinstall drivers

Posted: Fri May 25, 2018 9:25 am
by Tipa Riordan
Had similar problems with my GTX570.

Remedy:
  • * Run DDU (get the newest release, but at least V17.0.7.5) in Windows Safe Mode
    * Reboot
    * Run as administrator:

    Code: Select all

    sfc /scannow
    DISM /Online /Cleanup-Image /RestoreHealth
    

    * im my case: install NVIDIA driver 375.70 (anything more recent I've tried failed with my SETI@HOME client).
Disclaimer: No Warranty of any kind. Use at your own risk. Your mileage may vary. :geek: