My PC crash when playing games after DDU clean (Resolved)

Artorias · Post by **Artorias** » Wed Jan 02, 2019 6:10 pm

Hi everyone, so here's the story :
I used DDU to uninstall my graphic driver and reinstall from Nvidia because I had some crash on No man's sky.
And after that, not only NMS, but all my big games (Overwatch, For honor...) make my pc crash.

I really need help please, do you know anything about that ?

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Post by **Wagnard** » Wed Jan 02, 2019 6:26 pm

Artorias wrote: ↑Wed Jan 02, 2019 6:10 pm Hi everyone, so here's the history :
I used DDU to uninstall my graphic driver and reinstall from Nvidia because I had some crash on No man's sky.
And after that, not only NMS, but all my big games (Overwatch, For honor...) make my pc crash.

I really need help please, do you know anything about that ?

Hi,
Can you give a little more info about the crash? is it a Blue screen? hang? game crashing to desktop?

Artorias · Post by **Artorias** » Wed Jan 02, 2019 6:46 pm

Well... I have 2 types of crash :

1. Blackscreen and reboot by the pc
2. I have 2 screens, the screen connected to my gtx 950 show me a full screen color but the game sound continue a few seconds.
The second screen (connected to my motherboard) doesn't crash and still can use it. In this case I have to reboot the pc.

Post by **Wagnard** » Wed Jan 02, 2019 6:51 pm

Artorias wrote: ↑Wed Jan 02, 2019 6:46 pm Well... I have 2 types of crash :

1. Blackscreen and reboot by the pc
2. I have 2 screens, the screen connected to my gtx 950 show me a full screen color but the game sound continue a few seconds.
The second screen (connected to my motherboard) doesn't crash and still can use it. In this case I have to reboot the pc.

Check in you windows directory if there are some .DMP files that have their date matching the crashes.

Artorias · Post by **Artorias** » Wed Jan 02, 2019 7:22 pm

I found many .DMP files but no real matches.
Some are close.

Post by **Wagnard** » Wed Jan 02, 2019 7:28 pm

Artorias wrote: ↑Wed Jan 02, 2019 7:22 pm I found many .DMP files but no real matches.
Some are close.

Zip the most recent that are close and send me a link via email so I can download them and verify them
You can email me at [email protected]

Artorias · Post by **Artorias** » Wed Jan 02, 2019 7:43 pm

Files sended.

Artorias · Post by **Artorias** » Wed Jan 02, 2019 7:48 pm

Oh yes ! There's a detail I forgot !
Since I used DDU, my gtx 950 fans doesn't spin anymore and the led stay on "silent" instead of "windfore", even when playing.
And I use MSI afterburner for that.

Post by **Wagnard** » Thu Jan 03, 2019 6:10 am

Artorias wrote: ↑Wed Jan 02, 2019 7:48 pm Oh yes ! There's a detail I forgot !
Since I used DDU, my gtx 950 fans doesn't spin anymore and the led stay on "silent" instead of "windfore", even when playing.
And I use MSI afterburner for that.

This is weird as DDU cannot break such thing as they are controlled via driver or their vbios itself.
I recommend you try to reset your card as this is starting to point more as a hardware issue.
Also currently not at home right now, so I'll give the result of the analysis of your DMP as soon as I can

Artorias · Post by **Artorias** » Thu Jan 03, 2019 3:33 pm

Well the weirdest thing is that my pc begun to crash in game right after the clean. I had like 2 crash in a row on for honor before but I solved that thanks to graphic driver update. Maybe this is a driver issue ? But I doubt it.
Also, I succeeded to play peacefully during 2 weeks thanks to geforce experience, by just low the graphics settings of my games but the crash reappear of nowhere.

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