Driver removal failure

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juraviel
Posts: 1
Joined: Wed Jan 06, 2016 9:53 pm

Driver removal failure

Post by juraviel »

Hello, I have a problem with my gpu drivers, that hopefully you can help me with.

Today I decided to switch back to my IGP instead of the dedicated GPU i've been using for past year, because I don't plan on doing anything gpu-heavy in the near future - this way, I thought, I will lower the bills if just a tiny bit.

So I downloaded the utility that already helped me in the past, the DDU. Firstly I removed AMD drivers (for my HD6850), then, just to be sure, any INTEL drivers that might still lay around.

I rebooted the PC and downloaded intel's driver update utility in order to get latest driver (cpu is ivy bridge pentium g2120, so it should have HD Graphics 2500). It downloaded chipset drivers too, for which installation had failed. Display drivers installed fine. I rebooted again, only to see the monitor (dell s2415h) go into power save mode just before the welcome screen (it was on all through the POST procedure).

What I already tried:
- removing all drivers again. This time I detected some errors in the logfile that I will paste below
- clearing cmos/taking out battery/draining power from pc - worked from what I can tell, even time had resetted in the system

For the moment being I'm back on my dedicated GPU, but I would like to find a solution ideally without having to reinstall my OS (win7 64bit). Thank you !


this is the full log

DDU Version: 15.7.2.2
OS: Windows 7 or Server 2008r2
Architecture: x64
GPU #0000 Detected : Standardowa karta graficzna VGA
GPU DeviceId : pci\cc_0300
Detected Driver(s) Version(s) : 6.1.7600.16385
INF : display.inf
INF Section : vga
--------------
We are not in Safe Mode
The following third-party driver packages are installed on this computer:
---
C:\Windows\inf\oem0.inf
Provider="Microsoft"
Class=Printer
---
C:\Windows\inf\oem1.inf
Provider="Microsoft"
Class=Printer
---
C:\Windows\inf\oem10.inf
Provider=intel
Class=System
---
C:\Windows\inf\oem11.inf
Provider=discsoftltd
Class=SCSIAdapter
---
C:\Windows\inf\oem12.inf
Provider=Intel(R)Corporation
Class=USB
---
C:\Windows\inf\oem13.inf
Provider=Intel(R)Corporation
Class=USB
---
C:\Windows\inf\oem14.inf
Provider=intel
Class=System
---
C:\Windows\inf\oem16.inf
Provider=tap-windowsproviderv9
Class=Net
---
C:\Windows\inf\oem17.inf
Provider=tomtom
Class=Net
---
C:\Windows\inf\oem18.inf
Provider=realtek
Class=Net
---
C:\Windows\inf\oem19.inf
Provider=realteksemiconductorcorp.
Class=MEDIA
---
C:\Windows\inf\oem2.inf
Provider=tp-link
Class=Net
---
C:\Windows\inf\oem20.inf
Provider=intel;
Class=System
---
C:\Windows\inf\oem21.inf
Provider=intel
Class=System
---
C:\Windows\inf\oem3.inf
Provider=intel
Class=System
---
C:\Windows\inf\oem4.inf
Provider=intel
Class=hdc
---
C:\Windows\inf\oem5.inf
Provider=intel
Class=System
---
C:\Windows\inf\oem7.inf
Provider=intel
Class=USB
---
C:\Windows\inf\oem9.inf
Provider=dellinc.
Class=Monitor
Trying to disable search for Windows Updates :
Version 6.1 detected
Trying to Create a System Restored Point
System Restored Point Created. code: 0
Uninstalling INTEL driver ...
DDUDR Remove Display Driver: Complete.
Executing Driver Store cleanUP(Find OEM)...
dp_delete "oem10.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

dp_delete "oem10.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

dp_delete "oem12.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

dp_delete "oem13.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

dp_delete "oem14.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

dp_delete "oem20.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

dp_delete "oem21.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

dp_delete "oem3.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

dp_delete "oem4.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

dp_delete "oem5.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

dp_delete "oem7.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

Driver Store CleanUP Complete.
Executing DDUDR Remove Audio controler.
DDUDR Remove Audio controler Complete.
Removing IWD Bus Enumerator
No devices were removed.

Removing Intel Audio Endpoints
ddudr Remove Audio/HDMI Complete
ddudr Remove Monitor started
Cleaning Process/Services...
Process/Services CleanUP Complete
Control/Video CleanUP
Cleaning registry
Begin classroot CleanUP
End classroot CleanUP
Start Interface CleanUP
END Interface CleanUP
Begin clsidleftover CleanUP
Orphan cleanUp
End clsidleftover CleanUP
Wartość o takiej nazwie nie istnieje. IgfxTray
Wartość o takiej nazwie nie istnieje. Persistence
Wartość o takiej nazwie nie istnieje. HotKeysCmds
-Starting S-1-5-xx region cleanUP
-End of S-1-5-xx region cleanUP
Killing Explorer.exe
Cleaning Directory
Executing Driver Store cleanUP(Find OEM)...
dp_delete "oem10.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

dp_delete "oem10.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

dp_delete "oem12.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

dp_delete "oem13.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

dp_delete "oem14.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

dp_delete "oem20.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

dp_delete "oem21.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

dp_delete "oem3.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

dp_delete "oem4.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

dp_delete "oem5.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

dp_delete "oem7.inf"
Deleting the specified driver package from the machine failed

because it is in use by a device.

Driver Store CleanUP Complete.
Clean uninstall completed!
Scanning for new device...

Driver removal failure

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User avatar
Wagnard
Site Admin
Posts: 1678
Joined: Sat Jul 04, 2015 5:18 pm
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Re: Driver removal failure

Post by Wagnard »

The logs looks ok. The error you see for the inf removal are expected.
FOr your driver / monitor issue, i'm not sure what this could be. Intel driver issue or something else on the system. Maybe just try another monitor cable or different connector type.
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