Cant open DDU in Safe Mode

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julianmartin
Posts: 1
Joined: Wed Jan 08, 2020 3:23 am

Cant open DDU in Safe Mode

Post by julianmartin »

i downloaded DDU and dragged it top my desktop and when i clock on it in safe mode it says file cannot be accessed by the system

Cant open DDU in Safe Mode

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Wagnard
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Re: Cant open DDU in Safe Mode

Post by Wagnard »

julianmartin wrote:
Wed Jan 08, 2020 3:25 am
i downloaded DDU and dragged it top my desktop and when i clock on it in safe mode it says file cannot be accessed by the system
I suspect that your folders permissions may be broken.

For a workaround, check that the DDU folder (and its subfolder ) have the "SYSTEM" permission with full control.

This is should usually be the case on a healthy system.

0LDMANPWNR
Posts: 4
Joined: Mon Jun 01, 2020 3:55 am

Re: Cant open DDU in Safe Mode

Post by 0LDMANPWNR »

Hi I am having this same problem.

I've checked my permissions and SYSTEM has full control

I've opened it outside of safe mode just to be sure it opened and it did. But in safe mode it says file cannot be accessed by the system.

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Wagnard
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Re: Cant open DDU in Safe Mode

Post by Wagnard »

0LDMANPWNR wrote:
Mon Jun 01, 2020 3:59 am
Hi I am having this same problem.

I've checked my permissions and SYSTEM has full control

I've opened it outside of safe mode just to be sure it opened and it did. But in safe mode it says file cannot be accessed by the system.
Hi,
Do you know what file it can't access. Is there a DDU log created when you attempt to open it?
If not, check if there is an error generated in the windows event viewer (under application)

0LDMANPWNR
Posts: 4
Joined: Mon Jun 01, 2020 3:55 am

Re: Cant open DDU in Safe Mode

Post by 0LDMANPWNR »

It seems an entry log was made but I have to be honest I'm only following step by step instructions. Something is causing my computer to crash after I've just installed a new gpu so that's why I'm using this. As for what it does and what stuff means I have no idea how to read this log haha

0LDMANPWNR
Posts: 4
Joined: Mon Jun 01, 2020 3:55 am

Re: Cant open DDU in Safe Mode

Post by 0LDMANPWNR »

Code: Select all

<?xml version="1.0" encoding="UTF-8"?>

-<DisplayDriverUninstaller Version="18.0.2.5">


-<LogEntries>


-<Event>

<Time>6/2/2020 12:28:23 AM</Time>

<Message>The following paths are detected.</Message>


-<Values Separator=" = ">


-<KvP>

<Key>[Found] AppExeFile</Key>

<Value>C:\Users\barba\OneDrive\Desktop\DDU v18.0.2.5\Display Driver Uninstaller.exe</Value>

</KvP>


-<KvP>

<Key>[Found] AppBase</Key>

<Value>C:\Users\barba\OneDrive\Desktop\DDU v18.0.2.5\</Value>

</KvP>


-<KvP>

<Key>[Found] Settings</Key>

<Value>C:\Users\barba\OneDrive\Desktop\DDU v18.0.2.5\Settings\</Value>

</KvP>


-<KvP>

<Key>[Found] Logs</Key>

<Value>C:\Users\barba\OneDrive\Desktop\DDU v18.0.2.5\DDU Logs\</Value>

</KvP>


-<KvP>

<Key>[Found] Language</Key>

<Value>C:\Users\barba\OneDrive\Desktop\DDU v18.0.2.5\Settings\Languages\</Value>

</KvP>

<KvP/>


-<KvP>

<Key>[Found] ProgramFiles</Key>

<Value>C:\Program Files\</Value>

</KvP>


-<KvP>

<Key>[Found] ProgramFilesx86</Key>

<Value>C:\Program Files (x86)\</Value>

</KvP>

<KvP/>


-<KvP>

<Key>[Found] Roaming</Key>

<Value>C:\ProgramData\</Value>

</KvP>


-<KvP>

<Key>[Not found] AppBaseRoaming</Key>

<Value>C:\ProgramData\DisplayDriverUninstaller\</Value>

</KvP>

<KvP/>


-<KvP>

<Key>[Found] SystemDrive</Key>

<Value>C:\</Value>

</KvP>


-<KvP>

<Key>[Found] WinDir</Key>

<Value>C:\WINDOWS\</Value>

</KvP>


-<KvP>

<Key>[Found] UserPath</Key>

<Value>C:\Users\</Value>

</KvP>


-<KvP>

<Key>[Found] System32</Key>

<Value>C:\WINDOWS\system32\</Value>

</KvP>


-<KvP>

<Key>[Found] SysWOW64</Key>

<Value>C:\WINDOWS\SysWOW64\</Value>

</KvP>

</Values>

</Event>


-<Event>

<Time>6/2/2020 12:28:32 AM</Time>

<Message>System Information</Message>


-<Values Separator=" : ">


-<KvP>

<Key>DDU Version</Key>

<Value>18.0.2.5</Value>

</KvP>


-<KvP>

<Key>OS</Key>

<Value>Windows 10</Value>

</KvP>


-<KvP>

<Key>Architecture</Key>

<Value>x64</Value>

</KvP>


-<KvP>

<Key>UserRights</Key>

<Value>Admin</Value>

</KvP>


-<KvP>

<Key>Arguments</Key>

<Value><empty></Value>

</KvP>

<KvP/>


-<KvP>

<Key>GPU #0000</Key>

<Value>NVIDIA GeForce RTX 2060 SUPER</Value>

</KvP>


-<KvP>

<Key>GPU DeviceID</Key>

<Value>pci\ven_10de&dev_1f06</Value>

</KvP>


-<KvP>

<Key>Vbios</Key>

<Value>Version90 06.44.40.02</Value>

</KvP>


-<KvP>

<Key>Detected Driver(s) Version(s)</Key>

<Value>26.21.14.4614</Value>

</KvP>


-<KvP>

<Key>INF name</Key>

<Value>oem42.inf</Value>

</KvP>


-<KvP>

<Key>INF section</Key>

<Value>Section001</Value>

</KvP>

<KvP/>

</Values>

</Event>


-<Warning>

<Time>6/2/2020 12:28:32 AM</Time>

<Message>We are not in Safe Mode</Message>

</Warning>


-<Event>

<Time>6/2/2020 12:28:32 AM</Time>

<Message>The following third-party driver packages are installed on this computer</Message>


-<Values Separator=" = ">


-<KvP>

<Value>C:\WINDOWS\inf\oem0.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Xbox</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>SCSIAdapter</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem1.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Corsair</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>System</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem10.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>NVIDIA</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>System</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem11.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>NVIDIA</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>USB</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem12.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>CORSAIR</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>MEDIA</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem13.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>NVIDIA</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>MEDIA</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem14.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>NVIDIA</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>USB</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem15.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Western Digital Technologies, Inc.</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>System</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem16.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Western Digital Technologies</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>WDC_SAM</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem17.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Corsair Components, Inc.</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>USB</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem18.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>NVIDIA</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>Display</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem19.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Advanced Micro Devices</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>System</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem2.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Advanced Micro Devices Inc.</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>SecurityDevices</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem20.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Xbox</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>HSM</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem21.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Advanced Micro Devices</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>System</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem22.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Advanced Micro Devices, Inc</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>System</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem23.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Xbox</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>SCSIAdapter</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem24.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Xbox</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>HSM</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem25.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Advanced Micro Devices Inc.</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>SecurityDevices</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem26.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Dell Inc.</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>Monitor</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem27.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Xbox</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>SCSIAdapter</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem28.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>HP</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>Printer</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem29.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>NVIDIA</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>System</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem3.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>NVIDIA</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>USB</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem30.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Advanced Micro Devices, Inc</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>System</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem31.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Advanced Micro Devices, Inc.</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>System</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem32.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>NVIDIA</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>Mouse</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem33.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>NVIDIA</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>USB</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem34.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>WayTech</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>HIDClass</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem35.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Advanced Micro Devices, Inc.</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>System</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem36.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Realtek Semiconductor Corp.</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>MEDIA</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem37.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Western Digital Technologies</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>WDC_SAM</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem38.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Advanced Micro Devices, Inc</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>System</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem39.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>NVIDIA</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>System</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem4.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>NVIDIA Corporation</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>MEDIA</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem40.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Advanced Micro Devices</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>System</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem41.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>NVIDIA Corporation</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>MEDIA</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem42.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>NVIDIA</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>Display</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem43.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Microsoft</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>Printer</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem44.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Microsoft</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>Printer</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem5.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Advanced Micro Devices, Inc</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>System</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem6.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>NVIDIA Corporation</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>MEDIA</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem7.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Xbox</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>HSM</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem8.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Realtek</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>Net</Value>

</KvP>

<KvP/>


-<KvP>

<Value>C:\WINDOWS\inf\oem9.inf</Value>

</KvP>


-<KvP>

<Key>Provider</Key>

<Value>Corsair</Value>

</KvP>


-<KvP>

<Key>Class</Key>

<Value>HIDClass</Value>

</KvP>

<KvP/>

</Values>

</Event>


-<Event>

<Time>6/2/2020 12:28:37 AM</Time>

<Message>Trying to impersonate the SYSTEM account...</Message>

</Event>


-<Event>

<Time>6/2/2020 12:28:37 AM</Time>

<Message>SYSTEM account impersonalisation successful with process: NVDisplay.Container</Message>

</Event>


-<Event>

<Time>6/2/2020 12:28:37 AM</Time>

<Message>Reverting the Impersonalisation is successful !</Message>

</Event>


-<Event>

<Time>6/2/2020 12:29:20 AM</Time>

<Message>>> Successfully saved log to file!</Message>

</Event>

</LogEntries>

</DisplayDriverUninstaller>

User avatar
Wagnard
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Posts: 1081
Joined: Sat Jul 04, 2015 5:18 pm
Location: 127.0.0.1
Contact:

Re: Cant open DDU in Safe Mode

Post by Wagnard »

This is the log that was created when you were not in safe mode. It is more the one that get created (if any) when you are in safe mode.
In worse case, DDU can still be run in nornal mode too. It is just it may not be able to remove completely everything

0LDMANPWNR
Posts: 4
Joined: Mon Jun 01, 2020 3:55 am

Re: Cant open DDU in Safe Mode

Post by 0LDMANPWNR »

Wagnard wrote:
Tue Jun 02, 2020 7:37 am
This is the log that was created when you were not in safe mode. It is more the one that get created (if any) when you are in safe mode.
In worse case, DDU can still be run in nornal mode too. It is just it may not be able to remove completely everything

Hmm then noting got made from when I was in safe mode.

I'll try it not in safe mode and see what happens

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