[Fixed] Used DDU, now can't install NVIDIA

athurmbf
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Re: [Fixed] Used DDU, now can't install NVIDIA

Post by athurmbf » Fri Jun 23, 2017 5:43 pm

I've tried unninstaling though the device manager and now it's gone even from hidden devices. Opened the laptop and tried reseating the gpu, still no sign of life.

Re: [Fixed] Used DDU, now can't install NVIDIA

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Wagnard
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Re: [Fixed] Used DDU, now can't install NVIDIA

Post by Wagnard » Fri Jun 23, 2017 5:44 pm

athurmbf wrote:
Fri Jun 23, 2017 5:43 pm
I've tried unninstaling though the device manager and now it's gone even from hidden devices. Opened the laptop and tried reseating the gpu, still no sign of life.
Check if you have a bios update, also check in your bios if you can force the dgpu on

athurmbf
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Re: [Fixed] Used DDU, now can't install NVIDIA

Post by athurmbf » Fri Jun 23, 2017 5:47 pm

Have already updated BIOS. My laptop is a MSI GT 70. Will go through the BIOS options and look for anything gpu related.

EDIT: No related options in BIOS. Took some pictures, if it'll help (http://imgur.com/a/EwOiw)
Last edited by athurmbf on Fri Jun 23, 2017 5:57 pm, edited 1 time in total.

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Re: [Fixed] Used DDU, now can't install NVIDIA

Post by Wagnard » Fri Jun 23, 2017 5:52 pm

athurmbf wrote:
Fri Jun 23, 2017 5:47 pm
Have already updated BIOS. My laptop is a MSI GT 70. Will go through the BIOS options and look for anything gpu related and edit post.
I guess you have an Optimus laptop? Intel + nVidia.

athurmbf
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Re: [Fixed] Used DDU, now can't install NVIDIA

Post by athurmbf » Fri Jun 23, 2017 5:59 pm

Wagnard wrote:
Fri Jun 23, 2017 5:52 pm
I guess you have an Optimus laptop? Intel + nVidia.
Exactly. I'm running with the intel card only right now.

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Re: [Fixed] Used DDU, now can't install NVIDIA

Post by Wagnard » Fri Jun 23, 2017 6:12 pm

athurmbf wrote:
Fri Jun 23, 2017 5:59 pm
Wagnard wrote:
Fri Jun 23, 2017 5:52 pm
I guess you have an Optimus laptop? Intel + nVidia.
Exactly. I'm running with the intel card only right now.
I saw other user with similar issue as you. Most said his started with windows 10, and after a few restart / shut down, the card magically reappeared.

athurmbf
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Re: [Fixed] Used DDU, now can't install NVIDIA

Post by athurmbf » Fri Jun 23, 2017 6:22 pm

Ran a diagnostic and it found the video card. Here are the results: https://www.dropbox.com/s/99fr3qmbad6ef ... 0.HTM?dl=0

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Re: [Fixed] Used DDU, now can't install NVIDIA

Post by Wagnard » Fri Jun 23, 2017 6:24 pm

athurmbf wrote:
Fri Jun 23, 2017 6:22 pm
Ran a diagnostic and it found the video card. Here are the results: https://www.dropbox.com/s/99fr3qmbad6ef ... 0.HTM?dl=0
Can you describe what diagnostic you ran?

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Re: [Fixed] Used DDU, now can't install NVIDIA

Post by athurmbf » Fri Jun 23, 2017 6:34 pm

I ran this HWiNFO software: https://www.hwinfo.com/download.php

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Re: [Fixed] Used DDU, now can't install NVIDIA

Post by Wagnard » Fri Jun 23, 2017 6:35 pm

athurmbf wrote:
Fri Jun 23, 2017 6:34 pm
I ran this HWiNFO software: https://www.hwinfo.com/download.php
Thanks for the info, I'm sure this will help others that may encounter the same issue

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