Wagnardsoft Forum

Polaco97 wrote: ↑Wed Sep 06, 2017 11:58 pm Hello,

I'm new on forums, and thanks for your software.

Recently, I had some problems with my old VGA, an HD7850. I seek everywhere for a cheap-simple solution, and found that, the main issue may be AMD drivers. So, I downloaded DDU and proceed to uninstall them (in safe mode, etc). Unfortunately, I couldn't get my VGA back to life, there were lines at screen and a bad quality image. I decided to download an AMD tool to remove drivers, and ran it. Then, at login screen on W10, I had GSOD (Grey Screen of Death). Well, there goes my VGA, I thought. But as a last shot, a tried for once again to run DDU and analyze logs. So, this part of log got my attention and curiosity:

Code: Select all

				<KvP />
				<KvP>
					<Value>C:\WINDOWS\inf\oem36.inf</Value>
				</KvP>
				<KvP>
					<Key>Provider</Key>
					<Value>Advanced Micro Devices, Inc.</Value>
				</KvP>
				<KvP>
					<Key>Class</Key>
					<Value>Display</Value>
				</KvP>
				<KvP />

As you can see, it's a Display driver from AMD. The problem is, I can not find it anywhere at that specific folder, not even as hidden file. But, it's a bit interesting, because when I tried to install AMD drivers once again (before GSOD), the screen went all black and computer freeze exactly when it starts to install "Display Drivers".

So, my question is: are there ways to delete this file, or get rid of it? Or is it just a bug, since I can not find it? (I even tried to rename another file, i.e. oem35.inf, and "replace" the oem36.inf, but none message to replace files was shown)

Polaco97 wrote: ↑Thu Sep 07, 2017 12:15 pm Thanks for quick reply, I sent you the log.

One thing that may be important: the log I sent you is from a non-Safe Mode run. I ran it once again in Safe Mode, and the oem36.inf wasn't detected. Is it normal? I mean, weird to detect it in normal mode but not in Safe Mode.

I hope my card hasn't died, but if does, well, it lasted for 4 years.