AMD Chipset missing files after using DDU

[vitor_stwr]

Hi!

I'm quite new to using DDU, despite having used this tool a few times. I use the tool with its default values and recently I noticed that when doing this, some files on my AMD Chipset seem to be deleted.

After I use the DDU and go to the chipset installer in the control panel, the chipset installer shows me a message saying that some files are missing and therefore cannot continue.

I would like to know if there is any option or procedure that I can do while using the DDU tool that prevents it from deleting these files so that I don't have to reinstall the chipset every time I use the DDU.

Specs:

Windows 10 21h1
APU: Ryzen 3 2200G
Motherboard: Asrock A320M-HD
16gb ram

I would like an answer that solves the problem, but any information will help. So thanks in advance to those who comment here!

[Wagnard]

Hi!

I'm quite new to using DDU, despite having used this tool a few times. I use the tool with its default values and recently I noticed that when doing this, some files on my AMD Chipset seem to be deleted.

After I use the DDU and go to the chipset installer in the control panel, the chipset installer shows me a message saying that some files are missing and therefore cannot continue.

I would like to know if there is any option or procedure that I can do while using the DDU tool that prevents it from deleting these files so that I don't have to reinstall the chipset every time I use the DDU.

Specs:

Windows 10 21h1
APU: Ryzen 3 2200G
Motherboard: Asrock A320M-HD
16gb ram

I would like an answer that solves the problem, but any information will help. So thanks in advance to those who comment here!

Hi,
This is usually not supposed to happen and I would like more details about this.
What chipset installer specifically, screenshot of error message, the DDU Logs folder would help us a lot.

Are you using other tools to clean with DDU ?

Thanks