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Re: DDU freezes my PC while cleaning!
Posted: Wed Mar 01, 2017 8:30 am
by netuser
After memtest revealed no error's, i reinstalled Windows 10.
Used DDU on the the Nvidia Driver Windows installed..and it still froze exactly as before.
Re: DDU freezes my PC while cleaning!
Posted: Wed Mar 01, 2017 12:40 pm
by Wagnard
netuser wrote: ↑Wed Mar 01, 2017 8:30 am
After memtest revealed no error's, i reinstalled Windows 10.
Used DDU on the the Nvidia Driver Windows installed..and it still froze exactly as before.
Thanks for the info.
Do you know if it freeze not long after you start the cleaning or more at the end?
It could be possible that it happen when removing some driver version due to a driver bug freeing it resources on removal. Check if. It happen with an old driver that you know worked before.
Also, when you say it freeze, this include the mouse cursor not being able to move?
Re: DDU freezes my PC while cleaning!
Posted: Wed Mar 01, 2017 1:25 pm
by netuser
It froze at the point were it's supposed to be rebooting, and in DDU the last entry is something like "cleaned successfully"(even though DDU doesn't remove the driver completly) . A few seconds after that it freezes including the mouse cursor.
Today's Driver was 375.63 the one windows update install's, using latest DDU version.
Re: DDU freezes my PC while cleaning!
Posted: Wed Mar 01, 2017 1:32 pm
by Wagnard
netuser wrote: ↑Wed Mar 01, 2017 1:25 pm
It froze at the point were it's supposed to be rebooting, and in DDU the last entry is something like "cleaned successfully"(even though DDU doesn't remove the driver completly) . A few seconds after that it freezes including the mouse cursor.
Today's Driver was 375.63 the one windows update install's, using latest DDU version.
Do you have he log for this cleaning?
Also does it freeze if you select the option to clean without rebooting?
What do you mean by didn't remove the driver completely? What does remains?
Thanks
Re: DDU freezes my PC while cleaning!
Posted: Wed Mar 01, 2017 3:56 pm
by netuser
DDU did not create a log file today, and yes it does freeze with the other option. If i boot into windows after it crashed i get greeted by a missing nvidia.dll, don't remember which one. Will write it down next time. Also under Programs and Features there still are entries for all the Nvidia stuff.
Re: DDU freezes my PC while cleaning!
Posted: Wed Mar 01, 2017 4:06 pm
by Wagnard
netuser wrote: ↑Wed Mar 01, 2017 3:56 pm
DDU did not create a log file today, and yes it does freeze with the other option. If i boot into windows after it crashed i get greeted by a missing nvidia.dll, don't remember which one. Will write it down next time. Also under Programs and Features there still are entries for all the Nvidia stuff.
Humm. This is really strange, DDU said it finished cleaning but it has not + it freeze at the end.
Did you ever have a working DDU and if so, can you tell me what is the last working version? And if possible test it to be sure.
I have looked a bit back in your posts you said you had 2 monitors, check if the freeze happen if only the DVI monitor is plugged.
Re: DDU freezes my PC while cleaning!
Posted: Wed Mar 01, 2017 4:53 pm
by netuser
Ran DDU again and the first time i did not crash, but it froze the other 2 tries. DDU created a log file for the successful one and the third.
And booting into normal mode the missing .dll is nvspcap64.dll, i also made a snapshot of DDU right before the crash
http://imgur.com/a/wcqdR .
Update
Attached the log files.
Also i used DDU all the time in the past without a problem, will try using an older version tomorrow.
Already tried with only 1 Monitor connected, both DP and DVI.
Re: DDU freezes my PC while cleaning!
Posted: Wed Mar 01, 2017 5:12 pm
by Wagnard
netuser wrote: ↑Wed Mar 01, 2017 4:53 pm
Ran DDU again and the first time i did not crash, but it froze the other 2 tries. DDU created a log file for the successful one and the third.
And booting into normal mode the missing .dll is nvspcap64.dll, i also made a snapshot of DDU right before the crash
http://imgur.com/a/wcqdR .
Update
Attached the log files.
Also i used DDU all the time in the past without a problem, will try using an older version tomorrow.
Already tried with only 1 Monitor connected, both DP and DVI.
Thanks, I'll check these logs later when I get home.
Just for information, are you using SSDs or traditional HDD?
Re: DDU freezes my PC while cleaning!
Posted: Thu Mar 02, 2017 3:29 am
by netuser
I have a SSD for Windows and a few HDD's.
Re: DDU freezes my PC while cleaning!
Posted: Fri Mar 03, 2017 12:37 pm
by Wagnard
netuser wrote: ↑Thu Mar 02, 2017 3:29 am
I have a SSD for Windows and a few HDD's.
The logs are looking good.
1 Thing I would like to know, is when the computer freeze, do you see the HDD(ssd) light always lit on your case?
I see that you may have BitDefender. I never really tested DDU with it so maybe it interfere, I don't know...