Pretty sure DDU uninstalled something it shouldn't have
Posted: Mon Sep 28, 2020 6:55 am
System specs are at the bottom of this post. I was having issues with my nvidia drivers, and used DDU to remove them completely, before installing the most up-to-date drivers. Unfortunately, it seems to have uninstalled something other than the nvidia graphics drivers.
Since using DDU, the following problems have arisen:
1. SATA HotSwap feature no longer functions properly (drives are no longer seen as removable, and swapping them has a 50% chance of causing a system halt, or requiring a reboot to function.)
2. Removable USB drives are no longer seen as removable devices in Windows, and so no longer appear as a safe removal option
3. A device in Device manager no longer has a driver, and nothing I do seems to correct that.
DDU, and the install of updated nvidia drivers are the only thing that were run just before the problems above began.
At this point, it looks like my only option is likely a fresh install of Windows 10 to get these devices to function normally again. While I place no blame, I did want to ensure that the DDU team was aware of this problem, as it makes key features of this motherboard fail.
In case someone mentions it, I did try to reinstall chipset drivers, and other important drivers, and it made no difference.
System: Custom Desktop PC
Motherboard: ROG STRIX Z390-F Gaming (LGA1151)
CPU: Intel Core i9-9900K @ 3.70GHz (8 cores, 16 threads)
RAM: 32GB Dual Channel G-Skill Trident Z RGB (F4-3200C16-16GTZR x2)
Graphics: NVidia GeForce RTX 2080 Super (8GB)
Sound: RealTech HD Audio
Display 1 (Secondary): HP 1080p Monitor
Display 2 (Primary): Vizio 43" 4k UHD Home Theater Display (If streaming, or gaming, this display is set to 1080p, and used for games, while OBS related items are shown on Display 1 also in 1366x768p)
Display 3 (Handicapped primary): Samsung 1080p HDTV (Used in place of Display 2, if needed)
Network type: Wi-Fi/Ethernet (Interchangeable, but almost exclusively Ethernet with gigabit speeds)
Storage Space: LOTS
Control type: Keyboard, Mouse, and X-Box One S Wireless Controller for Windows (via USB)
Since using DDU, the following problems have arisen:
1. SATA HotSwap feature no longer functions properly (drives are no longer seen as removable, and swapping them has a 50% chance of causing a system halt, or requiring a reboot to function.)
2. Removable USB drives are no longer seen as removable devices in Windows, and so no longer appear as a safe removal option
3. A device in Device manager no longer has a driver, and nothing I do seems to correct that.
DDU, and the install of updated nvidia drivers are the only thing that were run just before the problems above began.
At this point, it looks like my only option is likely a fresh install of Windows 10 to get these devices to function normally again. While I place no blame, I did want to ensure that the DDU team was aware of this problem, as it makes key features of this motherboard fail.
In case someone mentions it, I did try to reinstall chipset drivers, and other important drivers, and it made no difference.
System: Custom Desktop PC
Motherboard: ROG STRIX Z390-F Gaming (LGA1151)
CPU: Intel Core i9-9900K @ 3.70GHz (8 cores, 16 threads)
RAM: 32GB Dual Channel G-Skill Trident Z RGB (F4-3200C16-16GTZR x2)
Graphics: NVidia GeForce RTX 2080 Super (8GB)
Sound: RealTech HD Audio
Display 1 (Secondary): HP 1080p Monitor
Display 2 (Primary): Vizio 43" 4k UHD Home Theater Display (If streaming, or gaming, this display is set to 1080p, and used for games, while OBS related items are shown on Display 1 also in 1366x768p)
Display 3 (Handicapped primary): Samsung 1080p HDTV (Used in place of Display 2, if needed)
Network type: Wi-Fi/Ethernet (Interchangeable, but almost exclusively Ethernet with gigabit speeds)
Storage Space: LOTS
Control type: Keyboard, Mouse, and X-Box One S Wireless Controller for Windows (via USB)