External monitor not working after DDU and laptop reset

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ceniza
Posts: 1
Joined: Fri Jan 14, 2022 11:02 am

External monitor not working after DDU and laptop reset

Post by ceniza »

Hi,

I used DDU some weeks ago, I followed the guide but soon after my external monitor started flickering and going black for some seconds.
I have tried the following:
Reset laptop completely
uninstall the Generic Monitor driver from Device Manager
Install the monitor brand driver
Change the monitor screen resolution, refresh rate, power settings.

Painstakingly looked for missing or outdated drivers..

The monitor works fine with my other laptop, so I am at a loss on what I could do to get the monitor to work.

I don't have the DDU log anymore.

If you have any ideas I could try I would appreciate it.

Thanks.

External monitor not working after DDU and laptop reset

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Wagnard
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Re: External monitor not working after DDU and laptop reset

Post by Wagnard »

ceniza wrote: Sat Jan 15, 2022 12:24 pm Hi,

I used DDU some weeks ago, I followed the guide but soon after my external monitor started flickering and going black for some seconds.
I have tried the following:
Reset laptop completely
uninstall the Generic Monitor driver from Device Manager
Install the monitor brand driver
Change the monitor screen resolution, refresh rate, power settings.

Painstakingly looked for missing or outdated drivers..

The monitor works fine with my other laptop, so I am at a loss on what I could do to get the monitor to work.

I don't have the DDU log anymore.

If you have any ideas I could try I would appreciate it.

Thanks.
Hi, what is the driver you uninstalled? Nvidia AMD Intel?
Be sure you install the latest driver for that gpu.
Also when you say you have reset the laptop completely, what do you mean exactly? Reinstalling Windows?
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