I Have crahs when i start use DDU.

Holld · Post by **Holld** » Sat Dec 08, 2018 2:04 pm

Hellow. I have a clean windows and after i install directx i cant use
DDU v18.0.0.4
DDU v18.0.0.3
I open a program and when i start uninstall display driver, program have a crash.

Name of the failed application: Display Driver Uninstaller.exe, version: 18.0.0.4, timestamp: 0x5bf9c18e
The name of the failing module: KERNELBASE.dll, version: 10.0.17763.134, timestamp: 0x1659a33b
Exception code: 0xe0434352
Error offset: 0x0000000000055299

Please help me.

Post by **Wagnard** » Sat Dec 08, 2018 2:18 pm

Holld wrote: ↑Sat Dec 08, 2018 2:04 pm Hellow. I have a clean windows and after i install directx i cant use
DDU v18.0.0.4
DDU v18.0.0.3
I open a program and when i start uninstall display driver, program have a crash.

Name of the failed application: Display Driver Uninstaller.exe, version: 18.0.0.4, timestamp: 0x5bf9c18e
The name of the failing module: KERNELBASE.dll, version: 10.0.17763.134, timestamp: 0x1659a33b
Exception code: 0xe0434352
Error offset: 0x0000000000055299

Please help me.

Is there a DDU log generated within the DDU folder?

Holld · Post by **Holld** » Sat Dec 08, 2018 2:35 pm

No, any files there...

Last version work fine in Safemode. I think this version will work in Safemode too... But i want know why it not work in normal mode.

Post by **Wagnard** » Sat Dec 08, 2018 3:10 pm

Holld wrote: ↑Sat Dec 08, 2018 2:35 pm No, any files there...

Last version work fine in Safemode. I think this version will work in Safemode too... But i want know why it not work in normal mode.

. Net has some dependence with directx files. Maybe the directx package you installed is wrong.

Holld · Post by **Holld** » Sat Dec 08, 2018 3:46 pm

And what i have to do now? Please help me.

Post by **Wagnard** » Sat Dec 08, 2018 4:02 pm

Holld wrote: ↑Sat Dec 08, 2018 3:46 pm And what i have to do now? Please help me.

Remove that directx package, it's usually not necessary in Windows 10

Holld · Post by **Holld** » Sat Dec 08, 2018 4:08 pm

i take this DX pacege from microsoft site. Where can I download better?

Post by **Wagnard** » Sat Dec 08, 2018 4:14 pm

Holld wrote: ↑Sat Dec 08, 2018 4:08 pm i take this DX pacege from microsoft site. Where can I download better?

Usually games (especially from steam) will install the required files.
Anyway you know what cased the error and the crash you are getting is not really DDU that crashed but your .NET framework.

What is the link of the package you got?

Holld · Post by **Holld** » Sat Dec 08, 2018 4:21 pm

https://www.microsoft.com/en-us/download/35

You say i need update .net farmwork?

Post by **Wagnard** » Sat Dec 08, 2018 4:29 pm

Holld wrote: ↑Sat Dec 08, 2018 4:21 pm https://www.microsoft.com/en-us/download/35

You say i need update .net farmwork?

No need to update the .net framework

The link you gave me is what broke your . NET
In system requirement it doesn't mention windows 10, so its not compatible.

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I Have crahs when i start use DDU.

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