AMD Driver Reinstallation Fails After Using DDU

[annawhite]

Hi all, I'm new to the forum and hoping someone can help. I used the latest version of DDU to clean out my AMD GPU drivers (Radeon RX 6700 XT) in Safe Mode on Windows 11. The cleaning process seemed to go fine, and the system restarted without issues. However, when I tried to reinstall the latest AMD Adrenalin drivers, the installer either fails midway or completes without actually installing the driver; Device Manager still shows Microsoft Basic Display Adapter. I've tried redownloading the installer and disabling Windows Update driver installation during the process, but no luck. Is there something else I need to clear or reset after using DDU?

[Wagnard]

Hi all, I'm new to the forum and hoping someone can help. I used the latest version of DDU to clean out my AMD GPU drivers (Radeon RX 6700 XT) in Safe Mode on Windows 11. The cleaning process seemed to go fine, and the system restarted without issues. However, when I tried to reinstall the latest AMD Adrenalin drivers, the installer either fails midway or completes without actually installing the driver; Device Manager still shows Microsoft Basic Display Adapter. I've tried redownloading the installer and disabling Windows Update driver installation during the process, but no luck. Is there something else I need to clear or reset after using DDU?

Hi,
Normally you don't have anything to do after a DDU run.
Just be sure that if you blocked updates of the GPU in any matter , you must revert that before installing your new driver.

If you wish, you can zip the DDU logs folder located within the DDU folder and email it to [email protected]
I may me able to see if something was wrong with your computer prior usage.

[bobsullivan]

It sounds like you've already taken the right steps by using DDU in Safe Mode and disabling Windows Update driver installation — good call. However, this kind of issue can sometimes happen due to a few leftover things or system quirks.

[plasticclash]

After using DDU, make sure Windows isn’t stuck in Safe Mode, delete leftover AMD folders, and turn off Memory Integrity. You can also reinstall chipset drivers, try installing the “Driver Only” version, or manually point Device Manager to the AMD folder. If it still fails, install the driver offline or use the WHQL version instead.

[disfigureddry]

You’ve done the right steps so far. After using DDU, make sure Windows isn’t forcing Safe Mode, remove any leftover AMD folders, and temporarily disable features like Memory Integrity. Reinstalling chipset drivers or trying the “driver-only” package can also help. If the installer still fails, try installing offline or use the WHQL version—both often fix cases where the system keeps defaulting to Microsoft Basic Display Adapter.

[HenryBlaine]

Got it, thanks! I’ll give those steps a try and see if it works.

[isaacirwin]

A few things to try:
Check Windows Update interference
Even if you disabled driver updates, Windows 11 sometimes sneaks in a basic or partial driver. Disconnect from the internet completely (Wi-Fi/Ethernet) before installing AMD Adrenalin.
Use AMD Cleanup Utility (once)
Since DDU was already used, try running the AMD Cleanup Utility (also in Safe Mode), reboot, then install the driver normally.
Install as Administrator + Factory Reset option
Right-click the Adrenalin installer → Run as administrator and enable Factory Reset during installation.
Chipset drivers first
Make sure your AMD chipset drivers are up to date (from your motherboard vendor or AMD). Missing chipset drivers can cause the GPU driver to fail silently.
Check Device Manager → Hardware IDs
If the GPU still shows as Microsoft Basic Display Adapter, confirm Windows is actually detecting the RX 6700 XT correctly (no error codes like Code 31 or 43).
BIOS / iGPU check
If your CPU has an iGPU, try disabling it in BIOS temporarily, and make sure PCIe is set as the primary display.

[RogerWilliams]

Bonjour à tous, je suis nouveau sur le forum et j'espère que quelqu'un pourra m'aider. J'ai utilisé la dernière version de DDU pour désinstaller complètement les pilotes de ma carte graphique AMD (Radeon RX 6700 XT) en mode sans échec sous Windows 11. Le processus de désinstallation s'est déroulé sans problème et le système a redémarré sans encombre. Cependant, lorsque j'ai essayé de réinstaller les derniers pilotes AMD Adrenalin, l'installation échoue en cours de route ou se termine sans installer le pilote ; le Gestionnaire de périphériques affiche toujours « Carte graphique de base Microsoft ». Le paysafecard casino en ligne permet de jouer en toute simplicité depuis n’importe quel appareil. J'ai essayé de retélécharger le programme d'installation et de désactiver l'installation automatique des pilotes par Windows Update pendant l'installation, mais sans succès. Y a-t-il autre chose que je dois effacer ou réinitialiser après avoir utilisé DDU ?

Cela signifie généralement que Windows ou la pile de pilotes ne se réinitialise pas correctement après l'utilisation de DDU, même si le nettoyage semble avoir réussi. Voici quelques points à vérifier. Premièrement, assurez-vous de démarrer normalement et non en mode sans échec lors de l'exécution du programme d'installation AMD, car celui-ci échouera silencieusement dans ce mode. Ensuite, vérifiez que Windows n'a pas installé automatiquement un pilote partiel en arrière-plan ; même un pilote Windows incomplet peut bloquer Adrenalin. Dans le Gestionnaire de périphériques, essayez de désinstaller à nouveau la carte et cochez « Supprimer le pilote » si cette option apparaît.

Il est également conseillé de désactiver complètement Windows Update pendant l'installation, et pas seulement l'option de pilote. Redémarrez, puis exécutez le programme d'installation en tant qu'administrateur. Si l'installation échoue toujours, essayez l'installation minimale ou l'installation du seul pilote. Cela permet souvent de résoudre le problème, et vous pourrez ensuite installer la suite complète.